MyLastHire Book a call
For solo owners and small med spas

Never miss a client again. Stay solo longer.

MyLastHire covers the front desk, follow-ups and rebooking, so you don't have to hire yet. Anything sensitive waits for your OK, one tap from your phone.

Already have a team? It takes the busywork off them.

Book a free 15-minute call Watch the demo anytime
24/7calls, texts and DMs answered
1 tapyou approve sensitive replies
3 weeksto install, then we manage it

Med spa first. Also built for salons, clinics, dental offices and home services.

Lead capturedConsult offeredMedical questions → you

Illustrative example. Wording and booking rules are set with you during the install.

See it work · 8-second loops

The AI does the busywork. You stay in charge.

Three moments from a normal week. The routine stuff runs on its own. Anything sensitive is drafted and held for your OK.

2 AM message, booked by morning

A new lead asks about a consult at 2 AM. The AI answers, offers times and books it. You see it in your morning summary.

✓ No missed lead · no late-night texting

AI drafts. You approve with one tap.

A client asks something sensitive. The AI writes a safe reply and holds it. You check it between clients and tap Approve.

✓ Seconds of your time · you stay in control

No-show? Rebooked on its own.

Someone misses a 2:00. The AI sends a friendly text with new times and fills a Friday slot. No calls.

✓ Empty chair gets a second chance

Animated illustrations with made-up names. Not real clients or real results.

A solo owner's story

Stay solo longer. Hire when you're ready, not when you're drowning.

A composite of the owner-injectors we talk to. Maybe it sounds like your week.

Before

She's the injector, the front desk and the marketer.

Clients love her. But every hour on the phone is an hour out of the treatment room.

Phone buzzing mid-treatmentDMs answered at 11 PMLeads go cold by morningNo-shows leave empty chairs"Should I hire someone?"
The turning point

Instead of a new hire, she adds AI staff.

We map her menu, prices and rules. The AI handles the routine. She approves what matters.

1AI answers and drafts
2She taps approve (or edits)
3AI books, reminds, follows up
4We check quality every week
After

Same team of one. More booked, less chasing.

She stays solo longer. When she does hire, it's because the calendar proves it, and the new person gets AI tools from day one.

Leads answered while she worksEvenings backReminders and rebooking on autopilotHiring on her terms
In plain words

Think of us like a staffing agency, but the help is AI.

Pick the roles you need. We set them up, train them on your spa and manage them. You stay the boss.

What's different from a normal hire

  • ✓
    No job ads, hiring or trainingWe set them up and teach them your menu and rules.
  • ✓
    Starts work the day we go liveSetup takes about 3 weeks.
  • ✓
    No sick days or call-outsThey show up every day.
  • ✓
    Works 24/7Nights, weekends and holidays.
  • ✓
    You approve what mattersAnything sensitive waits for your OK.
Front DeskAnswers calls and books, day and night.Ready to hire
Follow-UpTexts new leads back fast.Ready to hire
RebookingSends reminders. Rebooks no-shows.Ready to hire
ReviewsAsks happy clients for a review.Ready to hire
Win-BackBrings back clients you miss.Ready to hire
Quality ControlChecks the work before it goes out.Included

Your AI helper always tells clients it's AI and hands off to you when it should.

How your AI staff work together

Capture → Book → Show → Return

Every client goes through the same four steps. We put an AI staff member on each one, so fewer people fall through the cracks.

1

Capture

Every call, text and DM answered
  • Voice Receptionist: answers calls 24/7, answers common questions, books.
  • Lead Follow-Up: replies to web, Instagram and Meta leads within 5 minutes.
You: approve anything sensitive
2

Book

Interest turned into a consult
  • Offers real open times from your calendar.
  • Follows up with people who went quiet.
You: set the booking rules once
3

Show

Fewer empty chairs
  • Booking & No-Show Recovery: confirmations, reminders and rebooking missed visits.
You: nothing, it runs on its own
4

Return

Clients who come back and refer
  • Reviews & Reputation: asks happy clients for reviews, flags bad ones to you.
  • Client Reactivation: wins back lapsed clients with your offers.
You: approve the offers and schedule
Quality Control Agent, included. It checks every AI staff member's work before it goes out and enforces your rules.
The math

What is the busywork really costing you?

Move the sliders to match your week. This is example math to help you think it through, not a promise.

Your time back

Hours per week × hourly value × 46 working weeks.

Your own time or a team member's.
Default ≈ national median for healthcare receptionists (BLS, May 2024). Your own hour as an injector is likely worth much more.
An assumption. We measure the real number in your assessment.
$7,645
example value of time freed per year

Hiring vs. AI staff: year one

Hire one more full-time front-desk person, or add AI staff that you (and your team, if you have one) oversee.

New full-time front-desk hire≈ $38,400+
Wages only: $18.47/hr × 40 hrs × 52 weeks. Payroll tax, benefits, training and turnover cost more.
AI staff · Starter$17,000
$5,000 install + $1,000/mo management. Year two: $12,000.
AI staff · Growth, with 24/7 voice$28,000
$10,000 install + $1,500/mo management. Year two: $18,000.

Estimates for comparison only. Usage (voice minutes, texts) is billed at cost and not included. AI staff work around the clock and do not replace the human care your clients come for. Sources: BLS Occupational Outlook Handbook, Receptionists, May 2024; MyLastHire pricing.

Who this is for

Built for owners who want to grow without growing payroll.

Solo? Stay solo longer. Have staff? Your last hire doesn't replace them. It takes the busywork off their plate.

Solo owner-injector

You do the treatments and run the desk.

You want leads answered while you work and your evenings back, without hiring yet.

Best fit: Starter or Growth
Growing spa, small team

One or two people at the front, stretched thin.

Give the team AI tools so they focus on the clients in the room. Add capacity without adding a hire.

Best fit: Growth
Multiple locations

More than one spa, or more than one brand.

One consistent AI team across every location, front office and back office.

Best fit: Full Workforce

Not a fit yet if…

  • You aren't getting leads or calls yet. Fix marketing first.
  • You want AI to give medical advice. It won't.
  • You want to replace your whole team overnight.
  • No one can keep menu, prices and policies up to date.

If it's not the right time, we'll tell you on the call.

The offer

Start small. We look before we prescribe.

A good doctor examines before writing a prescription. We do the same: a short paid assessment first, so you only pay to install what will make you money.

Step 1 · free15-minute callSee if it's a fit.
Step 2 · start herePaid assessmentYour top 3 opportunities, with the math.
Step 33-week installAssessment fee credited.
Step 4Monthly managementWe run, check and improve it.

Step 2: the assessment

We review your calls, leads, booking flow and no-shows. You get a plan with your top 3 opportunities, what each is worth and what to do first. 100% of the fee is credited toward your install if you go ahead within 30 days.

Rapid

$2,500
  • Solo or single location
  • Top 3 opportunities, with value math
  • Go / not-yet recommendation
Good default

Standard

$5,000
  • Everything in Rapid
  • Full lead-to-rebooking workflow map
  • Approval map: what AI does vs. you

Deep dive

$10,000
  • Multi-location or multi-brand
  • Front- and back-office review
  • Roll-out plan per location

Step 3: the install

Done for you in about 3 weeks. Every plan includes the Quality Control Agent and an approval map, so you decide what needs your OK.

Starter

$5,000 one-time
  • 5 AI staff + Quality Control
  • Lead follow-up, booking, reminders, reviews
  • 3-week install · approval map
Book a call
Recommended

Growth

$10,000 one-time
  • Everything in Starter
  • 24/7 Voice Receptionist
  • Client reactivation campaigns
  • Workflow mapping session with you
Book a call

Full Workforce

$20,000 one-time
  • Everything in Growth
  • Multi-location setup
  • Front- and back-office AI staff
Book a call

Step 4: monthly management

ManagementMonitoring, weekly quality checks, updates to your menu and offers.
$1,000/mo
Management with voiceEverything above plus the 24/7 Voice Receptionist.
$1,500/mo

Usage such as voice minutes and texts is passed through at cost.

The 3-week install

Quick wins first. No big disruption.

Week 1

Map and design

Your menu, prices, rules and voice. We agree on what the AI does alone and what needs your OK.

Week 2

Build and test

We build each AI staff member and test every handoff, including medical questions going to you.

Week 3

Launch and hand off

Go live, show you the one-tap approvals, then keep watching and tuning every week.

Human-first AI

AI takes the tasks. People keep the care.

No medical advice

Treatment, suitability or anything clinical goes to you or a licensed person you choose. We test these handoffs before launch.

You approve what matters

Sensitive replies are drafted and held for one-tap approval. You choose the rules.

Privacy-conscious setup

Built with HIPAA-conscious practices and the least data needed. We review your tools and settings with you.

MyLastHire does not provide medical or legal advice. Your practice remains responsible for clinical decisions and compliance.

FAQ

Questions spa owners ask.

Does this replace people?

No. If you're solo, it covers the front desk, follow-ups and rebooking so you can stay solo longer and hire only when you truly need to. If you have staff, it takes the repetitive work off their plate (after-hours calls, instant lead replies, reminders and review requests) so they can focus on the clients in the room.

Will the AI answer medical questions?

No. AI staff are set up not to give medical advice. Questions about treatments, suitability or anything clinical are handed to you or a licensed person you choose, and we test those handoffs before launch.

Why pay for an assessment first?

So you don't pay to install things you don't need. We find your top 3 opportunities and what each is worth. If you install within 30 days, 100% of the fee is credited. If it's not the right time, we'll say so.

Is my clients' data safe?

We use the least data needed, set up access with you, and follow HIPAA-conscious practices. You stay in control of your tools and accounts.

Will this disrupt how my spa runs?

No big switch-over. We start with quick wins like missed-call and lead follow-up, then add more once you're comfortable.

How long does the install take?

About 3 weeks from the day your intake is complete: one week to assess and design, one to build and test, and one to launch and hand off.

What does it cost after the install?

Monthly management is $1,000/mo, or $1,500/mo with the voice receptionist. Usage such as voice minutes and text messages is passed through at cost.

What do I need to provide?

Your service menu with prices and durations, booking rules and policies, current promos and memberships, your FAQs, escalation contacts, and a short voice memo walking us through how you like things done.

On-demand demo

Watch the demo anytime.

A recorded walkthrough is on the way: a real call and chat handled by AI staff, start to finish. Watch it on your schedule. No live demo needed.

Or book a 15-minute call
A year from now

Still answering DMs at 11 PM? Or the help that never quits?

Book a free 15-minute call. We'll ask about your week, tell you honestly if it's a fit, and show you where to start.

Book a free 15-minute call Watch the demo anytime
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